Prior-year policy schedules
Classified, extracted and linked back to source evidence for reviewer control.
Insurance renewal pack automation
AI renewal pack automation for commercial insurance brokers
DocBeaver helps broker teams assemble, check and route renewal packs before market submission, client review or compliance QA.
The workflow is built around real broker files: prior-year schedules, statements of fact, exposure updates, claims runs, quote documents, client instructions and policy evidence. AI prepares the pack and exceptions; brokers keep control of advice, coverage and client-facing decisions.
50-70%
Target reduction in renewal document administration on suitable cases
Document inputs
Real documents this workflow is built around
These are the source files DocBeaver expects to map during an audit and prototype. The implementation can start with a narrow subset, then expand as extraction quality and review rules are proven.
Statements of fact and proposal forms
Classified, extracted and linked back to source evidence for reviewer control.
Exposure schedules and client updates
Classified, extracted and linked back to source evidence for reviewer control.
Claims histories and loss runs
Classified, extracted and linked back to source evidence for reviewer control.
Underwriter questions and quote documents
Classified, extracted and linked back to source evidence for reviewer control.
Recommendation, acceptance and policy issue evidence
Classified, extracted and linked back to source evidence for reviewer control.
Manual bottlenecks
Why this workflow is a strong automation candidate
Step 1
Handlers manually locate renewal evidence across inboxes, BMS records, folders and portals.
Capture renewal documents from email, BMS exports, SharePoint folders or portal downloads.
Step 2
Current and prior-year schedules need repeated comparison before advice or market submission.
Classify schedules, proposal forms, claims histories, quote documents and client instructions.
Step 3
Missing fair-presentation evidence is often found late in the renewal cycle.
Extract renewal dates, limits, sums insured, locations, exposures, claims data and premium fields.
Step 4
Underwriter Q&A, subjectivities and client instructions can be detached from the final file.
Compare current records against prior-year schedules and client updates.
Extraction and checks
Fields extracted and validation checks performed
The automation should produce reviewable data, not a black-box answer. Every important field or exception needs a source link, confidence signal and review route.
| Extracted fields | Validation checks |
|---|---|
| Policy number, client, insurer, renewal date and class of business | Current schedule compared with prior-year schedule |
| Limits, excesses, sums insured, turnover, payroll, vehicles and locations | Proposal form and exposure schedule consistency |
| Claims count, paid, reserved and open-claim status | Missing or outdated claims history |
| Premium, fees, commission, IPT and subjectivities | Large premium or exposure movements |
| Client instructions, acceptance evidence and outstanding questions | Unanswered underwriter questions or subjectivities |
Workflow outputs
What the implementation should produce
DocBeaver normally starts with a controlled workflow output: summaries, exception queues, review files, dashboards or proposed system updates. Direct writes into operating systems should be added only after review rules are proven.
- Renewal pack checklist
- Exception queue for handlers
- Quote comparison table
- Compliance pre-check notes
- BMS, CRM or Excel update file
FAQ
Common questions
Can renewal pack automation update the official broker record?
Yes, but DocBeaver normally routes proposed updates through review first. Renewal data, schedule differences and missing evidence should be approved before reaching the BMS or client-facing documents.
Does this replace broker judgement during renewal?
No. The automation prepares evidence, comparisons and exceptions. Brokers still approve advice, placement decisions, coverage changes and client communications.
Assess this workflow using your real documents
Start with a focused audit of document types, source systems, manual checks, exception rules and review requirements.